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Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Power Platform MS Dynamics CRM Microsoft 365 Intune Power BI Office 365 Azure Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively... more ->
Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Office 365 Azure Power BI Power Platform MS Dynamics CRM Microsoft 365 Intune Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively... more ->
Market Data Admin & Compliance Support Analyst £200 per day Inside IR35 6 months London-based initially then Hybrid We have an exciting opportunity for an experienced Market Data Administrator & Compliance Support Analyst to join a London based multinational financial services company on an initial 6-month contract. Responsibilities: Manage Market Data Systems and Trading Systems as well as Applications related to contract and agreements (new, old, renewal, termination, change of terms, queries). Manage vendors Market Data License. Manage Exchange, Specialist data and Products permissions and... more ->
We are actively seeking an IT Support Specialist to work alongside the IT Team in Singapore and a Managed Service Provider to support end users and IT infrastructure in our London office. This position will report directly to the Head of Information Technology. You will be a hands-on technical support with experience and responsibility for the entire infrastructure environment and end user. Accountabilities: Responsible for 1st line support for the IT infrastructure and end-user, including but not limited to New Starter IT setup and training Active Directory Basic networking Windows Servers... more ->
Service Engineer - 1st Line Support & 2nd Line Support A major central gov ernment organisation require a Service Engineer to join them on a 3 month contract, working out of central London 5 days a week. Key Responsibilities. Provides excellent, professional, frontline customer service through the provision of ICT advice and support: o Via phone, email and tickets through the Parliamentary Digital Support Desk o In person in the Commons and Lords Digital Service drop-in centres o In person at users' places of work. Combines excellent business and technical knowledge to understand customers'... more ->
System users support Supporting JRIE Applications to enable them to run safely in the production environment with the cooperation of others across the JRIE development team and other EMEA/NYC (New York) based IT departments. Supporting JRIE staff with their PC matters and administration work involving raising requests for role access of applications. In day to day tasks, the role holder is expected to act as one of 1st Line resources and is also required to have discussions with 2nd Line people (usually JRIE Application developers) to resolve and manage systems issues. Establishing System... more ->
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be... more ->
2nd Line Support Engineer - Hybrid/Reigate - 6 Month Contract - £267.24 Overview: An excellent opportunity has arisen with our client, a global financial services organisation embarking on an exciting transformation journey. We are seeking an experienced 1st/2nd line Support Engineer providing support and technical project implementation. This position sits within an experienced team who are all responsible for supporting, maintaining, and implementing all aspects of the IT infrastructure. Role & Responsibilities: Provide excellent customer service and be the first point of call for IT... more ->
1st Line Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose you to a mixture... more ->
Second Line Engineer We are on the lookout for a Second Line Engineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation! Resolving customer technical issues relating to hardware and software, using your technical experience and excellent customer experience. Requirements: Installing, Maintaining, Rebuilding and Troubleshooting end user Devices Imaging and Deploying Desktops and Laptops for End Users Provision of Hardware Creating and Maintaining Operational Documentation Experience: 2 +... more ->
Investigo's major client based in Surrey is seeking an experience 1st/2nd line suppoer engineer to join an existing team. This is a hybird working patteren with at least 2 days a week onsite. Responsibilities Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and face-to-face. Take ownership of tracking and remediating security vulnerabilities within a given timeframe. Administer the internal ticketing system and act upon requests for change and system access. Diagnose a wide range of issues,... more ->