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Support Analyst - Citrix - XenDesktop - Intune - London. My Financial Services client are looking or a Support Analyst to provide a consistently high level of user support and manage a Laptop Device Refresh. We are looking for someone who had been part of a rollout within Financial Services with Citrix, XenDesktop & Intune experience. Responsibilities: Provide 1st/2nd Line line technical user support for the clients desktop and mobile services Ensure that calls follow the required path to the point of resolution in a timely and efficient manner Co-ordinate and communicate with other teams and... more ->
2nd/3rd Line Support Analyst, Application Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous In House and 3rd Pary Applications in a mixed Windows/Linux environment - preferred candidates will have strong Database/SQL and Scripting skills and some Cloud experience AWS/Azure. Not essential but previous Financial/Banking background with some PeopleSoft, Cash Management/Risk and Payment Systems (SWIFT) all highly advantageous. Candidates are required to have a breadth and depth of Technical... more ->
Operations Support Analyst is required by a large and growing organisation to join their support team and become part of a growing organisation that is on the path to becoming the market leader in supply chain sector. You will be responsible for: managing and administrating CRM system providing operational support for the sales and marketing functions collaborating closely with team members to ensure seamless operations Required experience and skills: excellent organisational skills strong communication skills and the ability to work collaboratively within a team environment more ->
Application Support Analyst - Insurance/System and Application Fixes/Hybrid or fully remote KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support of the clients insurance applications including Acturis. You will responsible for troubleshooting business and IT application issues, identifying issue trends in order to reduce reoccurring issues. You will work alongside the technical team in analysing and fixing issues,... more ->
Application Support Analyst London based (2x weekly) Salary £39,000-£41,000 I am looking for an Application Support Analyst who will be responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk and be the direct contact for customers. This is an exciting opportunity to work for a software solution provider into the London Insurance Market Responsibilities include- The Application Support Analyst is responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk and be the direct contact for our... more ->
Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Join an experienced support team to provide an outstanding and responsive IT service to local and remote users. This is a varied role with exposure to all areas of the IT environment, including networking, infrastructure, and cloud computing. Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Candidates must have excellent interpersonal and communication skills to work closely with the support and development teams as well as customers and stakeholders based in London and the US. Job... more ->
Desktop Support Analyst - international sporting organisation - London Our client is a dynamic and globally recognized leader in the sports industry. On their behalf we are looking for an IT Support Technician to join their team. Provide 1st/2nd line IT support for end-users in person and remotely, documenting requests and resolutions while identifying trends Manage updates for user and system hardware Maintain corporate data backups. Take ownership of specific projects assigned by the IT Services Manager. Our client are looking for experience the following: Active Directory Windows Server... more ->
Application Support Analyst - Java, .NET, SQL, Control-M, Excel VBA, Unix, Windows I am seeking an Application Support Analyst to join my client, a leading capital management firm based in London. You will be responsible for supporting applications/systems across all areas across the business front-to-back which are used across multiple asset classes. You must have experience dealing with traders across these asset classes and have an understanding with the trade, static, and market data required in the trade flow. Key Responsibilities: Act as the main point of contact for addressing user... more ->
Eclipse/Claims Application Support Analyst A highly established Lloyd's insurance organisation are looking for an Application Support Analyst. This is part of an IT transformation where this App Support Analyst will work with Verisk products such as Eclipse & Claims. They will also support a range of other specialty insurance applications that you would be able to learn as part of your role. As an Application Support Analyst you will be responsible for the technical work and smooth running of the insurance specific Verisk applications such as Eclipse & Claims. You will come from a technical... more ->
IT Support Analyst sought by a growing not for profit organisation to join their team near Barbican, providing IT support and Microsoft Office 365 administration and ensuring that systems are operational. You will also manage and identify incidents and continually improve processes with support from 3rd party suppliers. The remit will cover service requests, user setup and configuration, asset management and software license management. You will also support the admin of the M365 environment including Azure AD, SharePoint, OneDrive and Teams. Job requirements Candidates will have experience... more ->
Guidewire Application Support Analyst A highly established specialty London Markets insurance company are looking for an experienced and specialist Guidewire Application Support Analyst to join their Application Support team. They are going through an IT transformation and have recently added Guidewire to their estate of applications and are in need of a specialist to support the integration. You will come from a London Markets insurance background where you have supported the specialty insurance Guidewire application. Your experience in other specialty insurance applications such as eclipse... more ->
Senior IT Support Analyst required by my leading London client. Are you ready to take your IT support career to the next level? We are seeking a dynamic Senior IT Support Analyst to join our innovative team. As a Senior IT Support Analyst, you will play a pivotal role in ensuring the smooth operation of our IT infrastructure, providing high-quality technical support, and spearheading complex projects. You will be working on site in Twickenham, London and be given the opportunity to develop you career and technical knowledge in a busy environment. Key Responsibilities: Provide expert-level... more ->
Senior Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful energies trading business based in the centre of London. £110 - £130k package Hybrid working model, with excellent working culture and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar Front Office teams. You will be working with... more ->
Perm - Endur Support Analyst - Energy Trading - London Global Energy trading company requires Endur Support Analyst to join expanding ETRM Team. The role Provides operations support by analysing systems, researching problems and maintenance/coordination of different applications Continuous improvements of processes through eg innovative ideas, enhance automations/monitoring using platforms like Elastic, Grafana, etc Daily operations (Infrastructure and health checks) and business support to identify potential root cause for failures and coordinate fixes with Development teams Working with ION... more ->
Primary Skill: Python Application Programming Secondary Skill: Windows Server, Linux, Scripting We're looking for a tech support analyst to: provide technical support for business users on a variety of technology issues. support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions. continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics. coordinate with multiple and varied teams to participate in... more ->
2nd Line Technical Support Analyst London-based, fully onsite £340 per day Inside IR35 1 year contract, potential to extend We are working with a leading client in the photography industry in search for a 2nd Line Technical Support Analyst to join their existing white-glove service team and provide support to a large internal user base for both hardware and software issues across Dell and Apple devices that has been escalated buy the 1st Line Support team. Key responsibilities Provide escalated technical support for Dell and Apple hardware issues in a Windows environment. Support 1st Line... more ->
The End user support analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/Manufacturing industry. Client Details End user support analyst - 2nd Line This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the industry. The firm is... more ->
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. Our investment banking client has been present in the UK for more than 150 years, they're a long-term partner to British business. Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right... more ->
IT User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. Responsibilities and Duties:. Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service;. Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York;. Log all calls using Helpdesk Software (iSupport);. Escalate calls to the appropriate teams with the assistance of the IT... more ->